Terms of service

Terms of Service

Overview

Welcome to Vento! The terms "we," "us," and "our" refer to Vento. We operate this store and website, including all related information, content, features, tools, products and services, to give you a curated shopping experience (the "Services"). Vento is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service, together with any policies referenced here, describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you don't agree, please don't use or access our Services.

Section 1 – Access and Account

By agreeing to these Terms, you confirm that you're at least the age of majority in your state or province of residence, and that you've given consent for any minor dependents to use the Services on devices you own or manage.

To use our Services, you may need to provide information such as your email, billing, payment, and shipping details. You confirm that all information you provide is accurate, current, and complete.

You're responsible for keeping your account credentials secure and for all activity under your account. You may not transfer, sell, or license your account to anyone else.

Section 2 – Our Products

We do our best to accurately represent our products, but colors and appearance may vary depending on your device and screen settings. We don't guarantee that products will look or perform exactly as shown.

Product descriptions are subject to change at any time. We reserve the right to discontinue any product or limit quantities available to any person, region, or jurisdiction.

Section 3 – Orders

Placing an order is an offer to purchase, which we may accept or decline at our discretion. Your order isn't confirmed until we accept and process your payment. Please review your order carefully, as cancellations may not be possible once accepted. If we cancel or change an order, we'll try to notify you using the contact details provided at checkout.

Returns and exchanges are handled according to our Return Policy. Purchases must be for personal use only, not resale or export.

Section 4 – Prices and Billing

Prices, discounts, and promotions may change without notice. The price you're charged is the one shown at checkout and confirmed in your order confirmation email. Unless stated otherwise, prices don't include taxes, shipping, or customs/import charges, which may apply depending on your location.

You agree to provide accurate payment information and keep it updated. You confirm that any payment method you use is valid, authorized, and that charges will be honored by your provider.

Section 5 – Shipping and Delivery

We are not liable for shipping delays. Delivery times are estimates only and aren't guaranteed, and we're not responsible for delays caused by carriers, customs, or other events outside our control. Once your order is handed to the shipping carrier, responsibility for the package transfers to you.

Section 6 – Intellectual Property

All content on our Services — including our brand name, logo, product images, descriptions, and design — belongs to Vento or our licensors and is protected by copyright and trademark law.

You may use our Services for personal, non-commercial use only. You may not copy, reproduce, distribute, or create derivative works from our content without our written permission.

Section 7 – Optional Tools

We may provide access to tools offered by third parties. We don't control or monitor these tools and provide access to them "as is," without warranties. Your use of any third-party tools is at your own risk.

Section 8 – Third-Party Links

Our Services may contain links to third-party websites. We aren't responsible for the content, accuracy, or practices of these sites. If you visit them, you do so at your own risk, and any issues should be directed to the third party directly.

Section 9 – Relationship with Shopify

Vento is powered by Shopify, which enables us to run our Services. However, all purchases made through our store are made directly with Vento. Shopify is not responsible for any aspect of these transactions, including any loss or damage resulting from purchased products.

Section 10 – Privacy Policy

Any personal information we collect is handled according to our Privacy Policy. By using our Services, you acknowledge that you've read it.

Section 11 – Feedback

If you send us feedback, ideas, or suggestions, you grant us the right to use, share, and build on that feedback freely, including for commercial purposes, without compensation or obligation to keep it confidential.

Section 12 – Errors and Omissions

Occasionally, our site may contain typos, inaccuracies, or outdated information regarding products, pricing, or availability. We reserve the right to correct these errors and update or cancel affected orders at any time.

Section 13 – Prohibited Uses

You agree not to use our Services for unlawful purposes, to harass others, to spread false information, to interfere with our site's security, or to use bots, scrapers, or automated tools to access our Services without permission. Violating these terms may result in suspension or termination of your access.

Section 14 – Agents

If you use any automated software or AI agent to interact with our Services, it must clearly identify itself as an agent in its requests and may not attempt to bypass security measures, CAPTCHAs, or other protections. We may restrict or block automated access at any time.

Section 15 – Termination

We may terminate your access to our Services at any time, at our discretion, without notice. You remain responsible for any amounts owed up to the date of termination.

Section 16 – Disclaimer of Warranties

Our Services and products are provided "as is" and "as available," without warranties of any kind, express or implied. We don't guarantee that our Services will be uninterrupted, secure, or error-free.

Section 17 – Limitation of Liability

To the fullest extent allowed by law, Vento and our affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, including lost profits or data, even if we've been advised of the possibility of such damages.

Section 18 – Indemnification

You agree to protect and hold Vento harmless from any claims, damages, or expenses arising from your violation of these Terms, misuse of our Services, or infringement of any third-party rights.

Section 19 – Severability

If any part of these Terms is found unenforceable, the rest of the Terms remain valid and enforceable.

Section 20 – Waiver; Entire Agreement

If we don't enforce a provision of these Terms, that doesn't mean we waive our right to do so later. These Terms represent the entire agreement between you and Vento regarding your use of our Services.

Section 21 – Assignment

You may not transfer your rights under these Terms without our written consent. We may transfer our rights and obligations without needing your consent.

Section 22 – Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Vento is based.

Section 23 – Headings

Section headings are included for convenience only and don't affect the interpretation of these Terms.

Section 24 – Changes to These Terms

We may update these Terms at any time by posting changes to our website. Continued use of our Services after changes are posted means you accept the updated Terms.

Section 25 – Contact Information

Questions about these Terms of Service should be sent to us at buyvento@gmail.com.

Vento
buyvento@gmail.com.